North Walsham gas mains work 2020

This page details the gas mains work we’re carrying out in North Walsham as part of a programme of works replacing ageing gas mains with durable plastic, to ensure that you continue to have a safe and reliable supply.

Our work has four phases and will impact a number of roads in North Walsham:

  • Mundesley Road
  • Market Street
  • Kings Arms Street
  • Market Place
  • Church Street
  • Mitre Tavern Yard

These are set out here in the order of completion.

Work will begin on Monday 6 January 2020 and continue until the middle of April 2020. For further information about the phases of work and roads affected, please read the leaflet here.

In order for us to work safely, we will be using temporary traffic management, lane and road closures; suitable diversions will be in place. Further details on this are provided within the leaflet. Throughout our work we will be providing you with as much notice as possible about what is happening and giving you all the information we can. As part of our communications programme, we’ll be working in partnership with North Walsham Town Council to provide updates for you via their Facebook page. You will also be able to find updates here from the end of December. Please bookmark the page to check for regular updates.

We realise that our work will inevitably cause you an element of disruption. But we’d like to assure you that we’ll be making every effort to minimise inconvenience to you and others in North Walsham. We would like to take this opportunity to thank you in advance for your patience and cooperation during this essential work. In the meantime, if you have any queries or you would like further information, please contact us on 0800 151 2404 or email customer.care@triio.co.uk using the subject title: North Walsham.

We understand that some people have been experiencing difficulties in contacting Cadent to start processing a claim for loss of business following our gas work. Going forward, if you use the web address www.cadentgas.com/sbc, you will find this now connects you to a page called ‘In your area’. On this page there is a section entitled ‘Working near your business’. Here you will find some initial information to help start your business claim. To confirm, the email address you need is: box.cs.busclaims@cadentgas.com. The telephone number is: 0845 757 3202. We will provide more information on making a small business claim as soon as more becomes available.