– If you live in a block of flats, use gas and are registered as the bill payer, you may be eligible for compensation.
– For every complete 24 hours there is no gas to the building we will pay £60 per household.
– We will stop paying compensation once we get the gas back to the building even if we haven’t been able to get into your home to reconnect you.
– However we will do everything we can to get you back on gas quickly.
– The payment will be automatically processed once your supply is back on.
– If we have been able to confirm your details as the bill payer, we will send you a cheque through the post within 30 working days.
– If we have not been able to verify your details, we will send any payment to your gas supplier to pass on.
– Please complete the form below in order to expedite your compensation process.